The moment before your first payout
Get verified at Slothunter Casino and withdraw without the wait
Licence rules mean we must confirm who you are before paying out, and checks here usually finish in 41 hours.
Know where you stand
What the check involves, and who runs it?
Who checks
Slothunter Limited
Under which licence
Malta Gaming Authority, MGA/B2C/541/2020
How long
41 hours
When it is mandatory
At the latest before the first withdrawal
Where to send questions
Minimum age checked
18+
One pass, no back and forth
Your first upload, handled in four steps
See what is still open
Once you are signed in, head to the verification area of your account and see which of the three items is still open. Anything already marked as received can be left alone.
All four corners in frame
Photograph your proof of identity on a flat, dark surface with all four corners inside the frame. Glare from a lamp or a ceiling light is the usual reason a good photo comes back.
Do they need my statement?
For the payment method confirmation, show the card or wallet in your own name with the middle digits covered. Statements should display your name, the provider and the dates clearly.
While you wait for the reply
After that, the team reviews what you sent and replies by e-mail, and most checks close within 41 hours. Keep an eye on your inbox so a quick re-take does not sit unanswered.
The evening you upload
Blurry copies out, cleared account in
Useful on the evening you sit down with your phone and a pile of papers.
Proof of identity
Confirms: your name, face and date of birth; Copy must show: all four corners, readable text
Proof of address
Confirms: where you actually live; Copy must show: your name and a recent date
Payment method confirmation
Confirms: the card or wallet is yours; Copy must show: your name, provider, middle digits covered
Selfie with your identity document
Confirms: the person holding the ID is you; Copy must show: face and document both in focus
Three trigger points
Three points that bring the request
You will see exactly which events bring the request, and what to have ready before each.
Show the wallet is yours
When you add a card or wallet, your money takes a new route, so proof of identity and payment method confirmation are requested.
The first cash-out request
At your first payout request, the licence requires a verified player, so proof of identity and address plus payment method confirmation are collected.
More headroom, one more look
The moment you ask for a higher cap, proof of identity and payment method confirmation are checked again against what you told us at sign-up.
When funds are queried
Routine licence step, not an accusation
You will understand why a licensed operator asks this and which papers answer it cleanly.
Since the Malta Gaming Authority granted our licence MGA/B2C/541/2020, the rules behind it have required us to ask where a player's money comes from. That request is a routine duty against money laundering, never a suggestion that you have done anything wrong.
What we may ask to see
These are the documents that may be requested, depending on your account.
- Bank statements from recent months
- Payslips or an employer letter
- A tax notice showing your income
- Papers from a property sale
- An inheritance or gift letter
Three common refusals
Returned once, cleared the next time
This block settles what usually goes wrong and the exact step that puts it right.
Swap in the current card
An expired card proves nothing about who you are today, so the reviewer cannot accept it as proof of identity. Photograph the newest version of the same document Send the replacement to [email protected]
A steadier hand on the retake
Glare, a shadow or a cropped corner hides the very details the reviewer needs, so the file is sent back. Shoot on a flat, well-lit surface Leave a small margin around every edge
Details that line up at last
If the name or address on the paper differs from your profile, the reviewer has to pause until the two agree. Update your profile to match the paper Explain any former name in a short note
Six questions, six answers
What do players most want to know about the check?
Which gaming authority stands behind Slothunter Casino?
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The Malta Gaming Authority issues our licence, numbered MGA/B2C/541/2020, to Slothunter Limited. That licence is the reason an identity check exists at all, and it requires each account to be confirmed before money leaves the casino.
How long will my verification actually take?
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Most files clear within 41 hours of a complete upload. A clear photo of each document shortens that window considerably. Should something be unreadable, the counter restarts from your resubmission.
Is verification needed before my first payout or can it wait?
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It must be finished before your first withdrawal is released, at the latest. Earlier is entirely possible: the casino may ask at registration or once your first deposit lands, so a file ready in advance saves a wait later.
What is the reason the casino wants my source of funds?
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Routine anti-money-laundering rules attached to the licence ask us to understand where gambling money comes from. It is a standard step for plenty of accounts, not a suspicion aimed at you, and a short explanation usually covers it.
Do I need new documents if my name has changed?
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Yes, because the paperwork has to match the person on the account. Send the updated proof of identity together with proof of the change, and the file is reviewed again with the new details in place.
A document of mine was turned down, so what happens next?
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You will be told which upload failed and why, then you can send a fresh copy. [email protected] is the address for exactly this, and a replacement usually moves through review quickly.